This website is operated by [YOUR LEGAL BUSINESS NAME], [FULL TRADING ADDRESS INCLUDING POSTCODE], United Kingdom.
Contact: [YOUR SUPPORT EMAIL]
Company registration number: [IF A LIMITED COMPANY — DELETE THIS LINE IF A SOLE TRADER]
VAT registration number: [IF REGISTERED — DELETE THIS LINE IF NOT]
Online dispute resolution
If you are a consumer and we cannot resolve a complaint between us, you may be able to use an alternative dispute resolution scheme. We are not currently signed up to a specific ADR provider, and are not obliged to be.
Complaints
If something has gone wrong, email [YOUR SUPPORT EMAIL] with your order number and a description of the problem. We aim to acknowledge complaints within one business day and resolve them within five.